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Privacy Policy

At Cosmox Global Trading LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you engage with us across our website, live streaming platforms (e.g., Whatnot, TikTok Shop, eBay), and other digital services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Contact Information: Name, email, phone number, shipping address

  • Order Information: Purchase history, product preferences

  • Payment Information: Collected and processed securely through third-party platforms (e.g., Whatnot, PayPal, TikTok Shop)

  • Usage Data: IP address, device type, browser type, interaction behavior

  • Communications: Messages or feedback you send via contact forms or live stream chat

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Provide customer service and support

  • Communicate updates, promotions, or new product launches

  • Improve our live-stream and e-commerce experiences

  • Ensure secure transactions and prevent fraud

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

  • Third-party service providers (e.g., shipping carriers, payment processors, analytics tools)

  • Platform partners like Whatnot, eBay, or TikTok Shop, as required by their own policies

  • Legal authorities, if required by law or for fraud prevention

4. Cookies & Tracking Technologies

We and our partners may use cookies and similar technologies to analyze traffic, personalize content, and optimize your shopping experience. You can disable cookies via your browser settings, though some features may not work properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (where applicable)

  • Opt out of promotional emails at any time

To exercise these rights, please contact us at support@cosmoxtrading.com.

7. Third-Party Links

Our website or streams may link to other platforms. We are not responsible for the privacy practices of third-party websites or services.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

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